Preventative Maintenance Coordinator

Dallas, TX

Posted: 05/01/2023 Employment Type: Permanent Industry: Manufacturing/Distribution Job Number: 11940 Pay Rate: 41,600

Job Description

For 60+ years, our client in Dallas, TX has provided the safest, most reliable dock and door products available on the market. These products combined with the most professional sales representatives and service technicians have led us to the enviable position of the largest independent loading dock, industrial door, and in plant lift specialist in the United States. As part of this growth, we have an opening for Preventative Maintenance Coordinator in the Dallas area.

The position will provide support and administration for the branch and sales representatives.

Essential Duties and Responsibilities
  • Keep current Preventative Maintenance schedule for each customer’ s frequency requirement.
  • Field incoming preventative maintenance requests calls/emails.
  • Coordinate dispatching of PM work orders with customer and Service Manager.
  • Order, track and call off required lift rental equipment as needed.
  • Communicate with PM technicians and Service Manager regarding completion status and keep customer and territory manager apprised of any issues arising during PM.
  • Confirm all costs associated with the PM WO are correctly entered; including labor, rental equipment and stock materials.
  • Serve as accounting liaison to assist customers with billing or other related inquiries.
  • Provide dispatching support and backup when Dispatcher is unavailable.
  • Conduct quality audit on at least 10 work orders each week and provide feedback to Coordinator Process Manager I and II
  • Provide exceptional customer service.

  • 1 – 3 years basic administrative experience.
  • Strong communication skills, verbal and written.
  • Friendly, outgoing phone voice.
  • Computer proficiency.
  • Excellent customer service skills.

  • High School Diploma or GED required.
  • Some college preferred.

Client is an equal opportunity employer, and we offer an excellent comprehensive benefits package with medical insurance that includes dental, vision and prescription cards, 401K plan, and a business casual office atmosphere. 

Client is also a smoke-free environment.

Meet Your Recruiter

Brad Dulaney

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