Jobs
RPC Staffing
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https://www.rpcstaffing.com
https://www.rpcstaffing.com
USD
75000
YEAR
true
The Inside Sales Manager is responsible to shape the most effective approach, create & manage the team to do inbound and outbound calls to retain and grow our residential customer base. This position will be responsible for retention of our existing customer and growing by upselling. The role is asking to engage directly with our customers, having a learning attitude to create the best approach and needs a curious and strong commercial mindset.
Responsibilities
• Improve customer retention for our existing residential customer base
• Achieve excellence (high answer rate) with inbound calls
• Responsible for designing, and managing the most effective approach to do outbound calls
• Build, train, manage and motivate the internal sales team that will do inbound and outbound calls
• Set the right KPIs, targets and incentives for the internal sales team to drive business results
• Monitor, review, capture and implement new learnings
• Set out a plan, tactics and collaborate with the Commercial Leadership Team
• Suggest and implement improvements in the sale administration process
• Champion collaboration across departments e.G., marketing, customer care and operations
Inside Sales Manager
Irving, TX US
Posted: 03/01/2023
2023-03-01
2023-05-24
Employment Type:
Permanent
Industry: Professional Services/Legal/Consulting
Job Number: 11576
Pay Rate: 75000
Job Description
The Inside Sales Manager is responsible to shape the most effective approach, create & manage the team to do inbound and outbound calls to retain and grow our residential customer base. This position will be responsible for retention of our existing customer and growing by upselling. The role is asking to engage directly with our customers, having a learning attitude to create the best approach and needs a curious and strong commercial mindset.
Responsibilities
• Improve customer retention for our existing residential customer base
• Achieve excellence (high answer rate) with inbound calls
• Responsible for designing, and managing the most effective approach to do outbound calls
• Build, train, manage and motivate the internal sales team that will do inbound and outbound calls
• Set the right KPIs, targets and incentives for the internal sales team to drive business results
• Monitor, review, capture and implement new learnings
• Set out a plan, tactics and collaborate with the Commercial Leadership Team
• Suggest and implement improvements in the sale administration process
• Champion collaboration across departments e.G., marketing, customer care and operations
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Discover exciting job opportunities in the vibrant city of Irving, Texas! Known for its diverse community and thriving economy, Irving offers endless possibilities for career growth and development. With its close proximity to Dallas Fort Worth International Airport, major corporations, and charming neighborhoods like Las Colinas, Irving is the perfect place to advance your career. Explore job listings in this bustling city and be part of the dynamic energy that surrounds attractions like the Toyota Music Factory, the Irving Arts Center, and the Mustangs of Las Colinas sculpture. Embrace the blend of Texan hospitality and cosmopolitan flair that makes Irving a truly exceptional place to work and live. Take the next step in your career journey and find your perfect match in Irving, Texas!